Beauty Booth Bangladesh – Return & Refund Policy
Hassle-Free Returns & Quick Refunds
At Beauty Booth Bangladesh, your satisfaction is our priority. We aim to make every shopping experience smooth and worry-free. If you receive a wrong, defective, or damaged product, our easy return and refund process ensures quick resolution.
Please note: Due to the nature of cosmetics and personal care products, some items cannot be returned once opened or used.
1. Check Before Accepting Delivery
Always inspect your order in front of the delivery agent.
Confirm that the product matches your order, the seal is intact, and there are no visible damages.
If anything seems wrong (e.g., damaged, wrong product, broken seal), notify the delivery person immediately and contact our support team right away.
Once you have accepted the parcel and the delivery agent has left, returns or replacements may not be possible unless the item is proven defective.
2. Non-Returnable & Non-Refundable Items
For hygiene and safety reasons, the following cannot be returned or refunded once opened or used:
Personal care items (e.g., skincare, makeup, haircare products)
Products with a broken or removed seal
Discounted or clearance items
If a product is found to be defective or faulty from the start, we’ll review your claim and assist accordingly.
3. Wrong Item Ordered by Customer
If you mistakenly ordered the wrong item:
You can request an exchange within 24 hours of receiving your order.
The product must be unused, unopened, and in original packaging.
You will be responsible for return delivery costs.
Processing time for exchanges: 2–5 working days after we receive the returned item.
4. Refund Policy Overview
Refunds are applicable in the following cases:
The received product is damaged or defective.
The product delivered is completely different from what was ordered.
The ordered product becomes unavailable after payment.
Refund Eligibility
The product must remain sealed, unused, and in original packaging.
Refunds will be processed via the original payment method or as store credit.
Refund processing time: 3–10 working days, depending on payment channel.
5. Reporting Issues & Customer Support
To report a problem or request a return/refund:
Contact us within 24 hours of delivery.
Provide your order number, clear photos or videos, and a short description of the issue.
Reach us through:
📩 Instagram DM: @beautyboothbd
💬 Facebook Messenger: Beauty Booth Bangladesh
📱 WhatsApp: +880 1643-007383
Our customer care team will respond within 24 hours and guide you through every step of the process.
6. Policy Agreement & Updates
By making a purchase from Beauty Booth Bangladesh, you agree to the terms of this Return & Refund Policy.
We may update or modify these terms at any time without prior notice.
We’re Here for You — Always
At Beauty Booth BD, we believe real beauty starts with trust.
If you ever face an issue with your order, our support team is dedicated to making things right — quickly, fairly, and transparently.
- ✨ Thank you for choosing Beauty Booth Bangladesh — your trusted online beauty store for authentic skincare, makeup, and wellness essentials.
