Privacy Policy American Skincares
Your Data, Our Responsibility
At American Skincares, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us at www.americanskincares.com.bd.
About Us
American Skincares is one of Bangladesh’s most trusted skincare destinations, offering 100% authentic American and international beauty products. We ensure a safe and transparent shopping experience for every customer.
Information We Collect
When you browse or make a purchase on our website, we may collect the following types of information:
1. Personal Information:
Your name, phone number, address, email, and payment details — used solely for order processing and delivery.
2. Usage Information:
Your browsing behavior, preferences, and interactions on our website to help us improve your experience.
3. Device Information:
Your IP address, browser type, and operating system for analytics and technical optimization.
4. Customer Support Information:
Details you provide when contacting our support team via chat, email, or social media.
How We Use Your Information
We use your data to:
- Process and deliver your orders accurately and on time.
- Send updates about orders, refunds, or promotional offers.
- Personalize your experience with tailored recommendations.
- Detect and prevent fraudulent transactions.
- Fulfill legal, accounting, and tax obligations.
We never sell, rent, or trade your personal information to third parties.
Cookies & Tracking
We use cookies to enhance your experience by:
- Keeping items in your shopping cart.
- Analyzing site traffic and visitor behavior.
- Showing personalized recommendations and promotions.
You may disable cookies through your browser settings, but certain features may not function properly.
Data Sharing & Disclosure
Your information may be shared only with:
- Delivery Partners – For safe and timely shipment of your orders.
- Payment Gateways – To securely process payments (SSL-protected).
- Analytics Tools – Such as Google Analytics and Meta Pixel, to help us improve services.
All third parties we work with follow strict privacy and data protection policies.
Data Retention
We retain your personal data only as long as necessary to complete your orders, comply with legal requirements, and support customer service.
You may request the deletion of your data at any time.
Data Security
Your data is protected by SSL encryption, secure servers, and restricted access. Only authorized staff at American Skincares can view or manage customer information.
Your Rights
You have the right to:
- Access and update your personal details by logging into your account.
- Request deletion or correction of your data by contacting us at support@americanskincares.com.bd.
Shipping & Delivery
Inside Dhaka: 1–2 business days
Outside Dhaka: 3–5 business days (via verified courier partners)
Shipping Charges: Inside Dhaka – ৳60 | Outside Dhaka – ৳150
Free Delivery: Available during promotional campaigns
Returns & Refunds
- Damaged or incorrect products must be reported within 24 hours of delivery.
- Approved claims will be refunded or replaced.
- Refunds are issued through the original payment method.
Policy Updates
American Skincares reserves the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
Contact Us
Email: support@americanskincares.com.bd
Phone: +8801XXXXXXXXX
Website: www.americanskincares.com.bd
Your Trust, Our Promise
At American Skincares, your privacy and satisfaction mean everything to us. We’re committed to protecting your data so you can shop confidently and enjoy your skincare journey worry-free.
